PEP Information: 13 HEALTH (13 43 25 84) – 24 hours a day, 7 days a week
Call and ask to speak to a nurse about PEP (Post-Exposure Prophylaxis):
Talk about your risk and if you would be recommended to take PEP
Find a location where you can get PEP
PEP is available from Emergency Departments of most public hospitals, sexual health clinics and some other clinics and doctors that specialise in gay men’s health and HIV. For clinics and doctors, it’s a good idea to call first to make sure they are open, and to let them know in advance that you are coming to get PEP. If the exposure happens after hours, Emergency Departments are often the best place to go to make sure you start PEP as soon as possible.
If you live in a rural area, or there isn’t a location listed in your area, call 13 HEALTH (13 43 25 84) so they can ensure you get access to PEP.
Sometimes Emergency Department staff won’t know about PEP and say it is not available. If you have trouble getting PEP from a certain location, you can show them this website, or call 13 HEALTH (13 43 25 84) and ask them to speak to the staff member on your behalf. Otherwise, you can insist on seeing someone who does know about it, such as the on-call infectious diseases physician, or staff involved in providing PEP for clinicians who may have been exposed in the workplace. Alternatively, and if time permits, you can contact a different service such as a sexual health service, or an Emergency Department in another hospital.
Remember, Emergency Departments can be very busy places and staff may have to prioritise patients with acute injuries before attending to you, so be sure to consider that when deciding where you will go so you are starting PEP as soon as possible (and definitely within 72 hours).
The longer you wait, the less chance PEP has of working.
Sexual Health & HIV Service
Level 1, 270 Roma Street
Brisbane QLD 4000
Phone: 07 3837 5611
Hours: Monday to Friday: 8am-12pm and 1pm-4pm.
PEP may also be able to be accessed from outreach clinics in Redcliffe and Caboolture - please phone this Brisbane number for times and details.
The Prince Charles Hospital - Emergency Department
Chermside QLD 4032
Queen Elizabeth II Jubilee Hospital - Emergency Department
Corner of Kessels and Troughton Roads
Coopers Plains QLD 4108
Holdsworth House Brisbane
116 Robertson St
Fortitude Valley QLD 4006
Phone: 07 3894 0794
Royal Brisbane & Women's Hospital - Emergency Department
Herston QLD 4006
Gladstone Road Medical Centre
38 Gladstone Road
Highgate Hill QLD 4101
Phone: 07 3844 9599