or

USE CURRENT LOCATION (full listing below)

New South Wales

PEP Hotline: 1800 737 669 (1800 PEP NOW)
(Phoneline is staffed Monday to Sunday hours may vary, Public holidays Closed. If you need to access PEP outside of staffed hours, please attend your emergency department.)

Call the PEP Hotline to:

• Talk about your risk and if you would be recommended to take PEP
• Find a location where you can get PEP

PEP is available from Emergency Departments of most public hospitals, sexual health clinics and some other clinics and doctors that specialise in gay men’s health and HIV. For clinics and doctors, it’s a good idea to call first to make sure they are open, and to let them know in advance that you are coming to get PEP. If the exposure happens after hours, Emergency Departments are often the best place to go to make sure you start PEP as soon as possible.

If you can’t see a location in your area listed below, call the PEP Hotline, which can help with other options for you to access PEP. For PEP access in non-metro areas and rural New South Wales in the locations listed below, it is recommended to call the PEP Hotline first as Hotline staff can call the emergency department of your closest hospital to ensure you get access to PEP when you arrive.

Sometimes Emergency Department staff won’t know about PEP and say it is not available. If you have trouble getting PEP from a certain location, you can show them this website; or if your state or territory has a PEP information line, you can contact them and ask them to speak to the hospital staff member on your behalf. Otherwise, you can insist on seeing someone who does know about it, such as the on-call infectious diseases physician, or staff involved in providing PEP for clinicians who may have been exposed in the workplace. Alternatively, and if time permits, you can contact a different service such as a sexual health service, or an Emergency Department in another hospital.

Remember, Emergency Departments can be very busy places and staff may have to prioritise patients with acute injuries before attending to you, so be sure to consider that when deciding where you will go so you are starting PEP as soon as possible (and definitely within 72 hours).

The longer you wait, the less chance PEP has of working.

Sydney city / metropolitan area:

Sydney outer metropolitan area:

NSW rural areas: